Your information should have a clear job.

Information we collect

Depending on how you use the site, we may collect:

• Your name, business name, email address, and phone number.
• Your preferred contact time, inquiry details, and quiz answers.
• Your communication preferences, including whether you expressly consented to receive text messages and the disclosure shown when you made that choice.
• Technical and usage data such as pages viewed, links or buttons clicked, browser and device details, referring page, approximate location, and network information.

How we use information

We use information to:

• Respond to enquiries, schedule conversations, and provide requested recommendations.
• Maintain lead and customer records and operate our sales and service process.
• Send consultation confirmations, appointment reminders, customer care replies, and service notifications when you choose non-marketing texts. Send offers, discounts, and service updates only when you separately choose marketing texts.
• Understand site performance, improve our services, prevent abuse, and secure the site.
• Comply with law, enforce agreements, and protect our rights or the rights of others.

Service providers and disclosures

We use service providers to run our website and business systems. These include Cloudflare for hosting and security, HighLevel and LeadConnector for customer relationship management and communications, and PostHog for website analytics when analytics is enabled. Those providers process information for us under their own terms and privacy commitments.

We may also disclose information when required by law, to protect people or property, in connection with a business transaction, or with your direction. We do not sell your personal information.

We do not share or sell mobile information, text-message originator opt-in data, or consent to third parties or affiliates for marketing or promotional purposes. That information is excluded from all other third-party sharing. We may disclose it only to subcontractors that support the messages and customer service you requested.

Analytics, cookies, and similar storage

If analytics is enabled, the site may use cookies, local storage, or similar technology to distinguish visits and measure how the site is used. Our analytics setup respects the browser Do Not Track signal and is configured not to capture the contents of form fields. You can limit cookies through your browser settings, although some site features may not work as expected.

Retention and security

We keep information for as long as reasonably necessary for the purposes described in this policy, including customer service, recordkeeping, dispute resolution, security, and legal obligations. Retention varies by the type of record and our relationship with you. We use reasonable administrative and technical safeguards, but no internet service can promise absolute security.

Your choices

You may ask to access, correct, or delete personal information we hold about you. You may unsubscribe from marketing email using the link in the message. For text messages, reply STOP to opt out; reply HELP for help. We may need to retain limited information to honor an opt-out or meet legal obligations.

State law may give you additional rights. We will respond to verified requests as required by applicable law and will not discriminate against you for exercising a right.

Children and policy changes

Our services are intended for businesses and are not directed to children under 13. We may update this policy as our services or practices change. The date at the top shows the latest revision, and material changes will be posted on this page.

Contact us

Questions or privacy requests can be sent to hello@ascendry.us. Use of this site is also subject to our Website Terms.